by asupangco | Aug 24, 2026 | News
The Long-Term Care Initiative (LTCI) had a stable and productive year, supported by a growing team of dedicated long-term care physicians. The program expanded from 18 physicians in 2024 to 23 physicians in 2025, now providing care across six Richmond care homes:
- Rosewood Manor
- Fraserview Retirement Community
- Pinegrove Place
- Richmond Lions Manor
- Minoru Residence
- Hamilton Village Care Centre
This growth reflects the successful onboarding of Hamilton Village Care Centre and the recruitment of two new physicians. Each care home is supported by a collaborative team of LTC physicians and dedicated care-home staff committed to delivering high-quality resident care.
Quality Improvement Initiatives for the Long-Term Care Initiative
This year’s work focused on quality improvement projects developed in partnership with Vancouver Coastal Health Long-Term Care, including:
- Streamlining physician onboarding by improving pathways for return-of-service physicians to join long-term care without delays.
- Strengthening communication between LTC physicians and care-home operations teams.
- Improving access to clinical information by enabling after-hours PointClickCare access for all LTC physicians, supported by training and tutorial resources.
- Establishing performance measurement frameworks, including key performance indicators (KPIs) and evaluation processes for the Richmond LTCI.
- Sharing successful practices by presenting RDFP recruitment strategies and KPI frameworks with Doctors of BC and other Divisions of Family Practice.
- Enhancing care coordination by encouraging non-LTCI physicians to transfer residents to LTCI physicians or provide clear daytime and after-hours contact information for urgent care needs.
- Expanding physician recruitment efforts by promoting LTC opportunities through RichmondHealthcareJobs.ca, Health Match BC, and Vancouver Coastal Health Physician Careers.
Richmond LTCI Looking Ahead
Through strategic recruitment, collaborative quality improvement initiatives, and strengthened physician support, the LTCI continues to build a sustainable long-term care workforce while improving continuity of care for residents across Richmond’s long-term care homes.
Read more about how we are improving access to quality healthcare in Richmond in our Annual Impact Report.
by asupangco | Apr 25, 2019 | News
BC Ministry of Health Announces Three Primary Care Networks to Drive Richmond Health System Transformation
The Richmond Primary Care Networks are transforming everyday health care for residents by bringing together family physicians, nurse practitioners, and allied health professionals in a coordinated, team-based approach. These networks aim to improve access, enhance patient care, and provide greater support to family doctors across Richmond.
Transforming Primary Care in Richmond
The B.C. Ministry of Health has announced its plan to transform everyday health care for Richmond residents by establishing three Primary Care Networks (PCNs) designed to bring additional health care resources and support to the city.
Up to 70 new health care providers will be recruited to support the transformation, including Family Physicians (FPs), Nurse Practitioners (NPs), and Allied Health Professionals (AHPs) such as Physiotherapists and Clinical Pharmacists.
“We know that many people living within Richmond have had challenges getting access to the everyday health care they need for themselves and their families,” says Adrian Dix, Minister of Health. “Creating these Primary Care Networks will allow health care professionals to work together in a team-based environment to help address long-standing gaps in primary care access for people in this community.”
The three networks will be the Richmond West, Richmond City Centre and Richmond East PCNs. Each PCN partners new and existing health care professionals with the health authority and community organizations as part of a networked, team-based approach to providing care.
“This is a time of unprecedented change and opportunity for family medicine, and the Richmond Division of Family Practice is eager to work toward a more accessible and coordinated system of primary care through the development of primary care networks,” says Dr. Rachila Sharma Aucone, Board Chair, Richmond Divisions of Family Practice. “This initiative will provide team-based care to our patients and greater support to family doctors practicing in Richmond.”
Each network will provide a full range of accessible, everyday health services, such as maternity or end-of-life care, to better support patients and providers. Together, these PCNs will see community partners work to attach tens of thousands of patients in Richmond to regular primary care.
Expanding Access with Team-Based Care
“Vancouver Coastal Health is constantly looking at how we can expand and enhance services to better care for clients in need in our communities, when and where they need it,” says Mary Ackenhusen, President and CEO of Vancouver Coastal Health. “These networks will bring together and coordinate health care providers, services, and programs, making it easier for Richmond residents to access care providers, to receive follow-up, and to connect to other services they may need. We are excited to be a part of this new model of care serving our Richmond community.”
The three networks in Richmond were developed to better meet the community’s specific needs. These priority needs include:
- increased attachment for Richmond residents to a regular primary care provider
- enhanced coordination of primary and community services with a focus on improving care for seniors
- enhanced cultural safety and culturally appropriate care for Indigenous and immigrant residents
- increased team-based resources to better meet the needs of people with mild to moderate chronic disease/conditions. These resources include health promotion services that respond to population health needs.
The Richmond Primary Care Networks initiative is a partnership between the Ministry of Health, Vancouver Coastal Health and the Richmond Division of Family Practice.
The Ministry of Health will provide approximately $15 million in annual funding to the Richmond region by the third year, as net new positions are added and as patients are attached.
With three new networks—Richmond West, Richmond City Centre, and Richmond East—residents will have improved access to primary care, including maternity, end-of-life, and chronic disease management services. By integrating community partners, cultural safety initiatives, and enhanced resources, the Richmond Primary Care Networks are connecting patients to regular care and supporting providers with team-based services designed to meet the city’s unique health needs.
Learn more about the Richmond Primary Care Networks and how they can benefit you—whether you are a patient seeking a primary care provider, a family doctor or allied health professional looking to join, or a community partner interested in collaboration.
