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Richmond Division of Family Practice Logo

CONNECT TO OUR TEAM

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Preferred mode of communication
Please select from the drop-down menu, which allows us to deliver your message to the right member of our team.
Please provide as much detail as possible so that our team can best support your needs.

Privacy Statement: We are committed to keeping your e-mail address and personal information confidential. We do not sell, rent, or lease our contact data or lists to third parties, and we will not provide your personal information to any third party unless required to do so by law.

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Richmond PCN: Volunteer Opportunities Bring Fulfillment for Stroke Survivor

Richmond PCN: Volunteer Opportunities Bring Fulfillment for Stroke Survivor

The Richmond PCN (Primary Care Network) is dedicated to supporting family doctors and their patients through coordinated care, community resources, and personalized support. By connecting physicians with social workers, clinical counsellors, and community link workers, the Richmond PCN helps improve patient outcomes while making it easier for doctors to provide comprehensive, patient-centered care.

From Career Loss to Community Impact

Anthony Yip travelled the world for his management job in IT with the global inter-banking company Swift. That all changed in 2016 when a stroke cost him not only his ability to communicate, but also his whole career.

“I lost everything,” he says, able to speak again now after years of hard work. “I lost my work, lost all of my friends, lost everything.” Despite several attempts through WorkBC, Yip says nobody would hire him.

“I didn’t want to give up, and I didn’t want to do nothing. This is very important.”

Luckily, Yip’s family physician Dr. David Fung referred him to PCN Clinical Counsellor Shirley Lai and PCN Social Worker Athina Lai. Upon assessment, these PCN clinicians looped Community Link Worker Sean Canasa into Yip’s circle of care.

Finding Purpose Through the Richmond PCN and Volunteer Work

“Sean and Athina have helped me a lot. They are always calling me, reminding me to go someplace, helping me in so many ways to learn how to help myself.”

Yip still carries the original list of volunteer roles that Sean had printed for consideration. One of those jobs relied on Yip’s IT experience and seemed a perfect fit. For the past year, he has been visiting Connections Community Services weekly to teach seniors how to use various technology and devices in the Digital Literacy Program for Seniors.

“It is a way that I can still help people,” says Yip.

Yip’s skills and dedication have garnered attention. Richmond Mayor Malcolm Brodie presented him with the nomination-based U-Roc Award from the City of Richmond as an Asset Champion for Community Support, and he was interviewed by Chris Yuen on Radio AM1470.

Beyond connecting him to this role, Canasa supported Yip with the application process including a criminal record check, and aligned him with exercise programs and educational workshops at the Richmond Stroke Recovery Centre.

“I invite doctors to send more patients to Sean because he is so kind, and because so many people need this kind of support,” says Yip. “Without him, many people wouldn’t know how to find out these things.”

Family physicians interested in improving patient care through coordinated support are invited to learn more about joining Richmond Primary Care Networks.

PCN Community Link Worker Connects Patient to Life-changing Support

PCN Community Link Worker Connects Patient to Life-changing Support

Social Prescribing in Richmond connects patients to meaningful community resources that improve their health, well-being, and social connections. Through Richmond’s PCN Community Link program, family doctors can link patients to tailored services, whether it’s volunteer opportunities, fresh food delivery, or support navigating essential systems, helping them thrive

How the Program Transforms Lives

Sometimes, it’s a few new walking buddies, delivery of fresh veggies, a volunteer opportunity, or someone to help with taxes that turns a life around.

Richmond’s PCN Community Link Worker connects your patients to special services throughout our community, and it’s having a profound impact on their ability to thrive. Patients are reporting improved physical and emotional well-being, social connections, and ease of navigating essential systems. This program, sometimes known as social prescribing, has received more than 200 referrals since the program started in October 2022.

In the year they have been working together, Community Link Worker Sean Canasa has formed a strong bond with Anthony Yip. Read Anthony’s story.

“I invite doctors to send more patients to Sean because he is so kind, and because so many people need this kind of support,” says Yip. “Without him, many people wouldn’t know how to find out these things.”

Through the Community Link Worker, the Richmond Division and Richmond Primary Care Networks have had the opportunity to develop strong relationships with key community partners throughout Richmond.

PCN Community Link Highlights from 2023–24:

  • Beyond providing direct client care, the program has become a respected platform for collaboration, outreach, advocacy, and engagement with other many community organizations throughout Richmond.
  • 100+ client outreach appointments have been completed in the community, many of them with life-changing results.
  • The program is scheduled to deliver several community workshops about the PCN, accessing care, finding a family doctor, and accessing community exercise programs. Workshops are booked with SUCCESS Richmond, the South Arm Community Centre Seniors Program, and the Richmond Community Respiratory Program.

Richmond’s Social Prescribing program demonstrates how connecting patients to community resources can transform lives. By partnering with the PCN Community Link Worker, family doctors can enhance patient care, improve outcomes, and foster stronger community ties.

Learn more about Richmond Primary Care Networks.