Richmond Division of Family Practice Logo

CONNECT TO OUR TEAM

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Preferred mode of communication
Please select from the drop-down menu, which allows us to deliver your message to the right member of our team.
Please provide as much detail as possible so that our team can best support your needs.

Privacy Statement: We are committed to keeping your e-mail address and personal information confidential. We do not sell, rent, or lease our contact data or lists to third parties, and we will not provide your personal information to any third party unless required to do so by law.

Q
Richmond Division of Family Practice Logo

CONNECT TO OUR TEAM

"*" indicates required fields

Preferred mode of communication
Please select from the drop-down menu, which allows us to deliver your message to the right member of our team.
Please provide as much detail as possible so that our team can best support your needs.

Privacy Statement: We are committed to keeping your e-mail address and personal information confidential. We do not sell, rent, or lease our contact data or lists to third parties, and we will not provide your personal information to any third party unless required to do so by law.

Q

Supporting You & Your Practice

Discover how the Richmond Division of Family Practice supports our member Family Physicians. We help members to build patient panels and to staff their clinics, offer professional development, networking, and social events, and connect members to resources that support their wellbeing. Members will also find essential supports including MAiD protocols, mental health and substance use programs for patients, help with practice technology, language interpretation services, and planning for all phases of your career as a Richmond Family Physician.

Supporting You & Your Practice

Division members access a wide array of free supports and resources designed to help you optimize workflow, improve your work-life balance, and strengthen patient care.

Building Your Patient Panel

Family Physicians and Nurse Practitioners are provided with support for patient attachment and panel building via Richmond Primary Care Networks through two programs: the Richmond Health Connect Registry and the Richmond Attachment Program (RAP). If you have questions related to panel building or to the Richmond Patient Attachment program, please email the Attachment Program team (seen here, right).

The Richmond Attachment Program (RAP) connects patients who are especially vulnerable and who have urgent needs for longitudinal care (such as new mothers and babies, newcomers, and complex care or MHSU patients), and matches them to Division members who have the capacity to accept new patients. RAP referrals are received from VCH Public Health, VCH Home and Community Care, Richmond Hospital, and other Divisions of Family Practice. Contact us for more information.

Richmond Division PCN Patient Attachment Team

The Richmond Attachment Program Team

Nurse Practitioners

The Richmond Health Connect Registry allows patients to request a family physician or nurse practitioner.

Nurse Practitioner

Health Connect Registry (HCR) Information for Your Patients

Download resources from HealthLink BC for unattached patients, with information about how to register with the Richmond Health Connect Registry. Press-ready artwork is available if you would like wallet cards or posters printed for your clinic at a local print shop.

Health Connect Registry Wallet Card - Digital version

Wallet Card (Digital)

DOWNLOAD: For your clinic website or as an email attachment. Contact us for support.

Health Connect Registry Digital Poster for Patients

Poster (Digital)

DOWNLOAD: For your clinic website or as an email attachment. Contact us for support.

Health Connect Registry Wallet Card - Press version

Wallet Card (Press-Ready)

DOWNLOAD: Have cards printed at a print shop for your clinic. Contact us for support.

Health Connect Registry Poster - Press version

POSTER (Press-Ready)

DOWNLOAD: Have posters printed at a print shop for your clinic. Contact us for support.

CME + Professional Events

Richmond Family Physicians participate in CME Event

The Division hosts many educational, networking, and engagement events throughout the year for member Physicians and their teams. We also partner with the City of Richmond and other community partners to support events and outreach for the public.

  • Physician networking events
  • Clinical Pearls learning events (connecting Specialists with Family Physicians)
  • PCN Connections events (connecting PCN allied health professionals with Family Physicians)
  • Member, new member, and MOA social events
  • Physician and MOA Appreciation Drop-in Weeks
  • Annual General Meetings & Knowledge Lounge events
  • Long Term Care Initiative events
  • Technology support and innovation events
  • Events for Preceptors and Locums
  • Physician and MOA wellness events

Physician Wellness

Physician health and wellness is of utmost importance to the Richmond Division, and we encourage members to take advantage of these resources that are available to you. Watch our event listings for other physician wellness training throughout the year. Please get in touch with our Executive Director if you need more support.

Stressed out physician, head in hands

Physician Health Program (PHP)

Call the Physician Health Program 24/7 helpline for confidential, personalized assistance with issues such as mental health, relationship stress, career and life transitions, substance use, and concern for colleagues. The PHP supports practicing and retired physicians, residents, medical students, and family members.

Cognitive Behavioural Therapy (CBT) Skills Program for Physicians

The Cognitive Behavioural Therapy (CBT) Skills Physician Wellness Group is an eight-week course designed to provide British Columbia’s physicians with education and training to support their own mental wellbeing through evidence-based self-management strategies. Secondary benefits include increased awareness of CBT and its clinical applications, and training in skills coaching for patients.

Mindfulness in Medicine

Learn about mindfulness as an important tool for physicians who are facing high-stress situations, or who are feeling worn out.

Human Resources

The Richmond Division supports member physician clinics to recruit family physicians, nurse practitioners, IMGs, MOAs, clinic staff, and other health professionals. You’ll find helpful resources and hiring quicklinks here. Current job postings, essential information, support and resources, and settlement services are available on our Richmond Health Care Jobs website. This portal is under development and new sections are being added in phases.

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If your Richmond clinic is interested in welcoming Primary Care Network (PCN) family physicians (FPs) or nurse practitioners (NPs), contact us for recruitment support. We publish member clinic job openings on our recruitment website free of charge, and work closely with Vancouver Coastal Health to provide you with excellent qualified candidates.

Please visit our recruitment website for information about becoming a PCN Host Clinic, and about hiring PCN FPs and NPs.

Hiring Primary Care Network (PCN) FPs/NPs

If your Richmond clinic is interested in welcoming Primary Care Network (PCN) Family Physicians (FPs) or Nurse Practitioners (NPs), contact us for recruitment support. We publish member clinic job openings on our recruitment website free of charge, and work closely with Vancouver Coastal Health to provide you with excellent qualified candidates.

Please visit our recruitment website for information about your clinic’s role in the recruitment process, becoming a PCN Host Clinic, and about hiring PCN FPs and NPs.

Hiring Family Physicians

If your Richmond clinic is interested in welcoming more Family Physicians to its team, contact us for recruitment support. We publish member clinic job openings on our recruitment website free of charge, and work closely with Vancouver Coastal Health, UBC Medical School, and regional IMG programs to provide you with excellent qualified candidates. We will also guide you and your clinic in the many ways you can support the recruitment process.

HealthMatch BC and the Family Practice Services Committee also produce these comprehensive resources to support your search:

 

Hiring Nurse Practitioners

If your Richmond clinic is interested in welcoming a Nurse Practitioner to its team, contact us for recruitment support. We publish member clinic job openings on our recruitment website free of charge, and work closely with Vancouver Coastal Health to provide you with excellent qualified candidates.

Hiring Locums

If your Richmond clinic is interested in welcoming a Locum Physician to its team, contact us for recruitment support. We publish member clinic job openings on our recruitment website free of charge, and work closely with Vancouver Coastal Health, UBC Medical School, and regional IMG programs to provide you with excellent qualified candidates.

HealthMatch BC and the Family Practice Services Committee also produce these comprehensive resources to support your search:

Hiring International Medical Graduates

If your Richmond clinic is interested in welcoming International Medical Graduates to its team, contact us for recruitment support. We publish member clinic job openings on our recruitment website free of charge, and work closely with Vancouver Coastal Health, UBC Medical School, and regional IMG programs to provide you with excellent qualified candidates. We will also guide you, and your clinic, in the many ways you can support the recruitment process.

HealthMatch BC and the Family Practice Services Committee also produce these comprehensive resources to support your search:

Hiring Medical Office Assistants (MOAs)

If your Richmond clinic is interested in welcoming a new MOA to its team, contact us for recruitment support. We provide recruitment support for office coverage and new staff and connect you with qualified candidates. We also provide templates and resources for onboarding, workplace health, performance, and more.

Note: Our recruitment website is currently in development and new sections are being added in phases, including member clinic MOA job openings free of charge. 

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Medical Assistance in Dying Resources (MAiD)

MAiD Medical Assistance in Dying Resources - holding hand in background, heart monitor in foreground leading to flatline

Medical Assistance in Dying (MAiD) is a process whereby a Family Physician or Nurse Practitioner helps a patient who voluntarily and intentionally requests to end their life. As of June, 2016 MAiD is now legal in Canada and is governed under federal law. The following toolkit provides links to resources and forms for Family Physicians and their patients.

Mental Health & Substance Use Resources for Patients

Members have told us that effective tools are essential for patients to manage their mental wellbeing. We encourage you to explore these resources and to recommend them to your patients.

Mental Health Support for Patients

Technology Support

Richmond Division Technology Team explains PharmaNet and Care Connect

Contact the Richmond Division Technology Coordinator for support with practice technology, or request an appointment to assess your needs.

The Richmond Division provides member physicians and their clinic staff with dedicated support to integrate a wide range of technology solutions into your practice:

  • Basics: networks, servers, email domains, devices, security, collaborative tools
  • Provincial Foundations: CareConnect, Pathways, PRIME, PharmaNet, UpToDate, Excelleris, LifeLabs report delivery
  • Business Solutions: website, EMR, eFax, telemedicine apps, VOIP, dictation, billing software, panel management services
  • Primary Care Network: PCN Services Referral eForm
  • Patient Technology: online booking, patient notification, patient messaging system, portals
  • Transformative Technology: AI, remote monitoring
One-stop shop technology supports for member physicians and their staff

Language Interpretation Services

In order to support you in caring for patients from diverse backgrounds, the Provincial Health Services Authority offers interpretation services in more than 200 languages. View instructions. Visit the member login section or email us to obtain your access code.

Language Interpretation Services - hand choosing from many flags

Retirement Options

Senior doctor nearing retirement

As a senior physician, perhaps you are starting to think about the later stages of your career. You may be interested in exploring various alternatives to full retirement. Your years of experience supporting patient health in Richmond will continue to be invaluable, and there are many roles that will allow you to impact health system evolution, to exercise your leadership abilities, to influence physician recruitment, and more.  Contact us to talk about options to design your future:

  • Exploring Part-time Options
  • Providing Cross-Coverage
  • Working as a Locum
  • Supporting a Walk-in-Clinic
  • Taking on Leadership Roles
  • Becoming a Physician Ambassador
  • Joining the Division Board
  • Closing Your Practice [Doctors of BC resources]

FPSC Practice Support Program

The Practice Support Program (PSP) is an initiative of the Family Practice Services Committee (FPSC), which is a joint partnership between Doctors of BC and the BC Ministry of Health. The PSP promotes practice optimization, capacity building and efficiency, which allows practitioners to focus on clinical care and patient relationships.

  • Coaching and Mentoring
  • EMR Optimization
  • Learning Opportunities
  • Panel Management
  • Virtual Care Support Network
  • Patient Experience Tool
  • PMH Assessment
  • Compensation and Certification
Practice Support Program Trainer training medical office staff