Richmond Division Launches its First TechFair
On September 20, 2025, the Richmond Division of Family Practice (RDFP) proudly hosted its first-ever TechFair, a half-day event dedicated to showcasing the latest tools and innovations in healthcare. Held at the Vancouver Airport Marriott Hotel, the even was designed specifically for Richmond Family Doctors and offered an up-close look at emerging technologies from AI-powered practice supports to the latest electronic medical record (EMR) integrations and virtual care tools.
The event drew significant interest from across the community, with 110 attendees, 21 exhibitors, and 3 presenters, all brought together by a shared goal: to discover how technology can enhance patient care, streamline clinic operations, and prepare family physicians for the future of healthcare. We also saw 7 community champions step up and volunteer their time and expertise to help guide their peers on tools that they use. If you are interested in being more active with the division, learn how here.
Connecting Richmond Family Doctors With Technology
Held in the heart of Richmond, the TechFair was more than just a showcase it was a hands-on opportunity for family physicians to see the latest healthcare innovations in action. Exhibitors featured solutions that directly impact clinic workflows, ranging from advanced EMR systems to digital tools that improve communication and efficiency.
One of the major highlights was the emphasis on artificial intelligence. From AI-driven administrative supports to clinical decision aids, attendees had the chance to learn how new technologies can reduce administrative burdens and empower doctors to spend more time with their patients. Presenters also explored provincial clinic practice supports, highlighting the resources available to clinics seeking to adapt and thrive in a rapidly changing healthcare landscape.
Building a Stronger Healthcare Community Through Innovation
Healthcare is evolving at an unprecedented pace, and the Richmond TechFair provided an important forum for doctors to stay ahead of the curve. By bringing together family physicians, vendors, and thought leaders, the fair fostered collaboration and knowledge-sharing.
Attendees left with more than just product demos, they gained a deeper understanding of how innovation is shaping the future of family medicine. From streamlining workflows to improving patient engagement, the technologies on display underscored the importance of adaptation and forward thinking in today’s healthcare environment.
Events like these play a crucial role in strengthening the medical community. They allow doctors to connect with peers, learn about cutting-edge tools, and explore ways to integrate technology meaningfully into their daily practice. For Richmond Family Doctors, the TechFair was both a showcase of possibility and a springboard for action.
Looking Ahead to Tech-Empowered Family Practice
The Richmond TechFair demonstrated how technology, particularly AI and digital healthcare tools, can transform family practice. With the strong turnout and active engagement from physicians and exhibitors alike, it’s clear there is a growing appetite for innovation in Richmond’s healthcare community.
As medicine continues to advance, family physicians will play a vital role in shaping how these innovations are adopted and applied. The RDFP looks forward to building on this momentum, continuing to support Richmond Family Doctors with the knowledge, tools, and networks they need to deliver the best care possible in an evolving healthcare system.
RDFP’s Direct Line to the City: Charting a Roadmap for New Clinics
Opening a clinic in Richmond has become easier thanks to a new partnership between the Richmond Division of Family Practice and the City of Richmond. By simplifying zoning, permits, and licensing, the initiative helps physicians navigate municipal requirements so they can focus on building practices and caring for patients.
How the Partnership to Support Opening a Clinic in Richmond Began
A Richmond Division presentation to City Council last year sparked deeper conversations about the challenges Family Physicians face when opening new clinics. For Katie Ferland, Director of Business Services at the City of Richmond, it revealed an important opportunity.
“We act as the window into local government for businesses,” she says. “It turns out there is a major role for us to play here, too.”
That single presentation evolved into a formal working group that united eight Physicians, senior City staff, and representatives from Doctors of BC’s Practice Support Team. Their goal? Reduce confusion around zoning, permits, and business licensing for Physicians.
“We took a closer look and realized that medical offices are allowed in most commercial zones,” says Ferland. “We focused on education and communication, and created a starter pack of helpful resources.”
This clear, accessible guide now helps Physicians to understand zoning bylaws, licensing steps, and permit requirements. It is bridging a communication gap that had slowed clinic development.
The collaboration has also helped the Richmond Division better align municipal services with the needs of Physicians, who are often small business owners themselves. And while the team jokes that earlier communication felt like talking through cups and string, the new partnership has created a much clearer, two-way channel.
Making the Process Easier for Physicians
In the past year, several Physicians have received direct support from the City’s economic development team, making it easier to navigate the process of starting a clinic. “Doctors, like other entrepreneurs, are experts at what they do,” Ferland says. “Our job is to be that bridge to navigate City systems for them, so they can be successful.”
This partnership has been especially valuable for new-to-practice and internationally trained doctors. It deepened the Division’s understanding of how aligning municipal business services with health care needs can support Physician recruitment and access to patient care.
“Thanks to leadership from City Council, the Committee members, and the Richmond Division, we now think of Family Physicians as entrepreneurs who need the same kind of support,” explains Ferland. “We’ve got this direct line of communication now. If the Division needs us, we’re here.”
Through this collaboration, Family Physicians, including those new to practice and internationally trained, are finding better support for opening a clinic in Richmond. By bridging communication gaps and aligning business services with health care needs, the City and Division are helping physicians succeed while improving access to primary care.
Thinking about opening a clinic in Richmond? Connect with the Richmond Division of Family Practice to access resources, guidance, and community support.
A version of this article was originally published in Richmond Division of Family Practice Annual Impact Report 2025-25
