With the support of her family doctor and the Richmond PCN, Wendy Kwok was able to access counselling services that helped her navigate a difficult period in her life. The Richmond Primary Care Network connects patients with a wide range of supports, ensuring care is accessible, personalized, and responsive to community needs.
Support from a Family Doctor and the Richmond Primary Care Network (PCN)
When Wendy Kwok returned to Richmond following a divorce, she found herself facing emotional challenges that affected her health and daily life. A former professional bodybuilder, she had always valued fitness and discipline, but this period brought new difficulties, including low mood, disrupted sleep, and changes to her usual routines.
Recognizing the need for additional care, Wendy’s family doctor referred her to the Richmond Primary Care Network (PCN), where she was able to access MSP-funded counselling sessions. “That has been really helpful,” she explains, noting that private counselling would have been difficult to afford.
Mental Health Support in the Language Your are Comfortable In
Working with her counsellor, Wendy gradually found ways to restore balance and confidence. She learned the importance of setting boundaries and giving herself permission to prioritize her own wellbeing. With support in place, she has returned to some of her routines, including exercise and healthy eating, and is exploring new opportunities for the future.
Wendy hopes her story encourages others to consider reaching out for help when they need it. “I used to think nobody could help me, but that’s not true,” she says. “Even if your English isn’t perfect, the PCN has language options. The counselling has been very supportive.”
Wendy’s journey highlights how the Richmond PCN works hand in hand with family doctors to provide patients with essential mental health and wellness services. By making resources like counselling available, the PCN ensures that individuals and families in Richmond can access the care they need, when they need it.
The Richmond Primary Care Network (PCN) offers patients access to a range of supports, including counselling and wellness services, made possible through collaboration with local family physicians. These resources ensure that care is not only accessible, but also responsive to the needs of individuals and families in Richmond.
If you are interested in learning more about services available through the Richmond PCN, speak with your family physician. They can help connect you to the supports that best fit your needs.
A version of this article was originally published in Richmond Division of Family Practice Annual Impact Report 2025-25
