History of PCN
Richmond was one of the province’s first cities to adopt the team-based Primary Care Network (PCN) health care model that the B.C. Ministry of Health is rolling out throughout British Columbia. Each PCN is a geographic region with a dedicated clinical team of allied health professionals to support the Family Physicians (FPs) and Nurse Practitioners (NPs) within that region.
Partnering with Ministry of Health and Vancouver Coastal Health
The B.C. Ministry of Health funds the Richmond Primary Care Network, which is a partnership between the Richmond Division of Family Practice and Vancouver Coastal Health.
Richmond residents now have expedited access to MSP-funded care from a wide range of PCN clinicians as a part of their care team. For most services, wait times are up to six weeks. Patients can access these services by referral, or in some cases, these allied health professionals practice within the FP/NP clinic in a co-located arrangement.
Team-based Care in Richmond
The Richmond Primary Care Network is divided into three areas: PCN 1 (WEST), PCN 2 (CITY CENTRE), and PCN 3 (EAST). These networks allow primary care providers (FPs and NPs) to connect various members of a patient’s care team in a coordinated way so that everyone works together toward the patient’s health goals.
Working together in team-based care allows the members of each team to:
- focus more resources on preventive care
- provide disease management and counselling while arranging for follow-up services in the community
- increase support for patients with complex and chronic health conditions
- leverage their abilities while supporting and relying on each other to provide the best care for patients
- expand Richmond’s capacity to attach patients to a primary care provider (FP or NP)
Three PCNs in Richmond by Geographic Region
Richmond is made up of many smaller, unique neighbourhoods, each that has its own socioeconomic, cultural, language, and health care needs. Three Primary Care Networks: PCN 1 (WEST), PCN 2 (CITY CENTRE), PCN 3 (EAST) exist to address these needs. SELECT THE WHITE PCN LABEL TABS (RIGHT) to learn more about how Family Physicians (FPs) and Nurse Practitioners (NPs) in each PCN are supported by dedicated teams of MSP-funded health professionals, who are working hard to help patients achieve their health goals. Richmond residents who meet eligibility criteria can meet with their FP or NP to discuss referrals to these PCN services in order to optimize their health.
System Outcomes of the PCN
Coordinated scheduling support
Improved access to allied health professionals
Better health management for patients
Transparent processing of referrals
Improved patient experience
Contact the Primary Care Network (PCN)
The Richmond Primary Care Network uses a team-based, coordinated care model to support Richmond family physicians, nurse practitioners, and their patients through seamless healthcare collaboration.
Have questions about your referrals? Get in touch:
- Call 604-233-5686
- Fax 604-244-8599
- Email rmdpcn@vch.ca
Don’t have a primary care provider?
Finding a family physician doesn’t have to be overwhelming. Join the Health Connect Registry (HCR), and when a physician becomes available, the HCR team will help connect you to the care you need.